AKO Question - Need Help!

[smc]

I recently tried logging into AKO after a long time (i've been out since Jan 08) and found that I can't access my account. It still exists, however it's unsponsored. The reason I tried accessing my account was actually to get into IPERMS so I can download a copy of my mil records again (had a hard drive failure and was an idiot and didn't back up to cd).

I contacted the AKO helpdesk, and they finally said that I need someone to sponsor my account. Apparently anyone with an active AKO account can do this. So here are my questions:

1. Has anyone done this before and knows the process?
2. Would someone be so kind as to sponsor me?

I have a least one member of the board who i've met in person and others who I have talked to on the phone many years ago when I was helping out a friend with some PTSD issues. I can give all information that you need.

Thanks in advance for any help!

[BertF]

I am having my own problems. Every time I try to connect it will not allow me. However, it knows me and will let me change my password. So, any time I want to look at AKO I have to change my password and then go in under the new password. How weird is that?

[smc]

Just wanted to bump this up to the top incase anyone missed it.

Bert, that is definitely weird. The helpdesk is very quick at responding (usually in under a day) i'm just in a position where I need a sponsor.

I believe copies of the records are on an old computer in storage at my parents house. I just contacted my sister so hopefully I can regain them that way. I would still like to get back on AKO though as there was a lot of interesting reading and it's great to get back in touch with old friends.

Again any help is appreciated!

[Evil01]

Bert--
I am also having the same problem...AKO was fine when I logged in two weeks ago...but it appears that it has expired since...you may need to find a new sponsor too...

SMC--
Your sponsor has to have a current CAC (and the ability to log-in with a CAC enabled machine) to finalize the approval.

[Just Another Guy]

Do they care that most, if not all, retirees don't have CAC cards?

[Evil01]

I'm also getting someone to try the retiree route, but the AKO help desk last night told me that someone with a CAC needs to verify with their CAC...so it may be that retirees can't 'sponsor' people... I don't know...

[smc]

I'm also getting someone to try the retiree route, but the AKO help desk last night told me that someone with a CAC needs to verify with their CAC...so it may be that retirees can't 'sponsor' people... I don't know...

Maybe i'll just go the local recruiting station. I have my ID still (expired) so they can verify it's me. I still have friends in the guard too around here but probably don't have CAC card reader. I appreciate the info!